Archive for CYC Blog

ASC3 helps 600 households get affordable Internet with Mobile Citizen

Cleveland’s Ashbury Senior Computer Community Center (ASC3) is helping more than six hundred lower-income homes stay connected though 4G wireless, thanks to the organization’s longstanding partnership with nonprofit Sprint reseller Mobile Citizen.

The affordable service, which was interrupted for almost a year when Sprint tried to unilaterally impose severe data caps — cutting off access for months for hundreds of ASC3 clients — was restored in February 2016, thanks to successful litigation by Mobile Citizen. ASC3 quickly re-connected 350 households. A year later, that number has grown to 600, and ASC3 is in the process of renewing that first wave of subscriptions for another year, while constantly adding new households.

“We’ve found that Mobile Citizen is a great affordable Internet solution for many of our neighbors across the city”, says ASC3 Executive Director Wanda Davis.  “The wireless connection is slower in some places — which is why we provide a trial period for new users — and subscribers pay for the whole year at one time, which is sometimes challenging.  So it isn’t the right approach for everyone, but it’s been a wonderful option for hundreds of our families.”

ASC3’s Mobile Citizen program offers Sprint 4G mobile Internet accounts to lower-income households for about $130 a year — about $11 a month. First-time subscribers must also purchase a Sprint mobile wifi device for $89.  ASC3 makes subscriptions available to qualifying residents thoughout great Cleveland.

For information call ASC3 at 216-421-2305 during business hours.

CYC partners with Housing Authority to “Connect Home”

Connect Your Community has been honored, along with the Ashbury Senior Computer Community Center, as “2016 Community Partner of the Year” by the Cuyahoga Metropolitan Housing Authority (CMHA).

CYC Director Bill Callahan and ASC3 Executive Director Wanda Davis accepted the award at the “CMHA Honors” Gala on February 4 at Landerhaven.

The award recognized a CYC/ASC3 partnership with CMHA to provide basic computer training, free home computers and Internet connection assistance to residents of CMHA apartments, starting with regular classes at the ASC3 Connect Your Community Center for residents of the Scranton Castle, Manhattan Tower and Crestview apartments.  About thirty-five CMHA tenants have graduated from the CYC basic training course in three class series since the partnership began in August. CMHA has provided transportation to the Center and donated used PC systems to CYC to be provided to the graduates. The program is part of CMHA’s “Connect Home” initiative.

The third CYC/Connect Home class at its graduation at Scranton Castle, with CMHA CEO Jeff Patterson, ASC3/CYC instructors Rick Mosely and Tracy Bucher, and others who participated.

New Census: No Internet connection for 52,000 Cleveland homes

More than 50,000 households in Cleveland and more than 90,000 in Detroit had no Internet access of any kind in 2015, according to the Census’ newly released American Community Survey.

That number excludes households with smartphones, dial-up modems or “Internet access without a subscription”. Here are the details:


(Click on chart for full size view)

The Census says “Internet access without a subscription” covers community wifi access and Internet in college dorms. But the category may well also include mobile access purchased without “subscriptions”, like data cards from Wal-Mart or Target.

Among households that do have Internet access, the cable companies — Time Warner in Cleveland and Comcast in Detroit — are the biggest providers by far.  AT&T’s DSL service holds a distant second place in both cities.