Ashbury Center and partners get grant to pilot MyChart training

The Ashbury Senior Computer Community Center (ASC3) has won a grant from the CareSource Foundation to work with CYC 2.0 and the Center for Health Research and Policy (CHRP) on a new initiative to help low-income health consumers become effective users of the MyChart patient health application.

The grant, announced late last year, will enable the three partners to design, pilot and evaluate a MyChart curriculum aimed at Medicaid and Medicare patients who have little or no experience with online tools.

MyChart, an “integrated patient health record” application created by Epic Systems, is used by healthcare providers as a tool for patient communications, administrative tasks like appointments and prescription refills, and providing access to patient records. MetroHealth, Cleveland Clinic, Care Alliance, HealthSpan, and several other Cleveland-area providers offer MyChart accounts to their patients and strongly encourage them to adopt the software, but currently offer little in the way of training in its use — especially for tens of thousands of older and poorer patients who have minimal online skills and access.

The pilot project will involve up to fifty low-income health consumers in several Cleveland neighborhoods, and will take place throughout the first half of 2015.

For more information contact Wanda Davis, ASC3 Executive Director, at wdavis@asc3.org.

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